Comments from participants of EVO 2007:


The moderators were great. They were very encouraging and managed to respond to every single participant and every single attempt at using the tools. I can not imagine how they did this with so many people.

Kept interaction high and to the point, were incredibly responsive to requests, provided timely answers (plus a carefully designed syllabus), encouraged teamwork...

They were always present to encourage and support each and every one of the participants. They humbly and openly shared their expertise.

see I am such a beginner that everything was really interesting and building but I think that constant encouragment and make me feel I was ok just as a beginner was perfect. I never really felt overchallenged because I knew I would get help and the little progress I did I was so fluttered by all the comments...

They all are warm, understanding, dedicated, helpful ... give feedback, greet one when one enters and leaves synchronous sessions, keep an eye on those left behind (if they have a sound problem or cannot log in room, etc). They are particularly patient with slow learners, let newcomers establish their role in the community, step back at certain times to leave the floor open to those who take the role of co-moderators (sometimes not official ones). Simply a unique community of practice...

They interacted and furthered interactivity—i.e., they kept an ongoing dialog between them and the participants and, in so doing, encouraged participants to do the same

Timeliness of responses. The "smiles" and gentle encouragements that shone throughout. Files of well-chosen resources and opportunities for all participants to reflect/question them. The HUMANITY of it all -- I love when online work/experiences feel "human"/compassionate/involved....